This is the third Au Pair agency I've dealt with and by far the worst. Our family has a special set of circumstances and chose Au Pair in America because they boasted the largest applicant pool. Our kids are older pre-teens. The company put a lot of pressure on us to...Read more
We interviewed many au pairs and found one our children adored and she adored them. We were ready to match quickly to ensure an arrival early in the fall. I was somewhat familiar with a cultural exchange as we had an exchange student when I was in high school. Our...Read more
Au pair was lazy, didnt want to cook for my child . instead she wanted to feed fast food to her and give her gum and candy behind my back I requested another au pair and was told by Kaylan Phillips, worst counselor in Jersey City that this was not an employer /employee...Read more
Fee Refund Review
Au Pair In America
As a result if our au pair's violent behavior, we were left without any child care, upset children and parents. Au Pair In America refused to refund the fee.
We have 2 young daughters (5 and 3) and thought that the au pair program would be beneficial to have someone outside the states come and give them a broader world view as well as help with managing the kids. Within 11 months I had 2 au pairs who were completely...Read more
I have filed a civil suit in Nassau County (New York) against the Company since they have taken the ridiculous position that I need a court order to remove the au pair FROM MY OWN HOME! 1. This is a case about a deceitful au pair agency, AU PAIR IN AMERICA (“APIA”),...Read more
Tried this agency when looking to host our 5th au pair. Despite careful interviewing (which you do on your own), the au pair we chose ended up being mediocre at responsibilities. She decided to leave, told a number of lies to the agency. They terminated us from the...Read more
it sounds not good whatever you said. I also have problems and I already applied with this agency but I still never can find a good host family from this agency and this agency don't help me to find a good host family but only took my money. I don't know what to do...Read more
Udon Thani, Udon Thani
For all of you people who have been screwed like us, we have iron clad proof and will expose this company for there wrong doings. For all you people who are considering using this company you will be making catastrophic mistake. They are providing people as care...Read more
The au pair that we were matched with was NOT infant qualified (did not know anything about caring for a baby and had no common sense as a care taker despite 3 full weeks of training by us -- didn't know that you need to support a baby's head, never bathed a baby,...Read more
Community counselors who work for APIA are expected to be on call 24/7 in case of an emergency with a host family and/or au pair. Most calls beyond normal business hours are non- emergencies, however the culture of "exceptional customer service" creates an environment...Read more
Ocean View, Delaware
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